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Privacy and Cookie Policy

Privacy and Security

This Privacy Notice explains the data collection and usage practices of the website https://www.enjoyistanbul.com. By accessing this Site, you agree to the information collection and usage practices described in this Privacy Notice.

Collection of Your Personal Information

The personal information requested on our Site is recorded in order to provide our services, send notifications, and establish communication. The Site may collect certain information about your visits, such as the name and Internet Protocol (IP) address of your Internet Service Provider, the date and time you access the Site, the pages you visit while on the Site, and the Internet address of the website that linked you directly to our Site. This information is used to improve the Site, analyze trends, and administer the Site.

As a rule, collected personal data is not transferred to third parties without the consent of our customers. However, it may be transferred in accordance with Article 8/2-a and b of the Turkish Personal Data Protection Law No. 6698 (KVKK).

Use of Your Personal Information

Personal information collected on the Site is processed in accordance with the Turkish Personal Data Protection Law No. 6698 and based on the following legal grounds:

  • Processing is necessary for the establishment or performance of a contract to which the data subject is a party (Art. 5/2-c),

  • Processing is necessary for compliance with a legal obligation to which the data controller is subject (Art. 5/2-ç),

  • Processing is necessary for the establishment, exercise, or protection of a legal claim (Art. 5/2-e).

Your personal data is used for operating the Site, providing the services you request or authorize, and fulfilling related transactions. We may also use your personal information, including notifications, to provide information about products or services you use.

Additionally, we may send you information about other enjoyistanbul products and services via SMS or email. For research purposes, we may combine site visit data with anonymous demographic information and use it in aggregate to provide more useful content.

When you subscribe to a newsletter or agree to receive promotional emails, https://www.enjoyistanbul.com may use customized links or similar technologies to track emails you click. Each email contains an unsubscribe link allowing you to stop receiving such communications.

enjoyistanbul may disclose your personal information if required to do so by law or in the good-faith belief that such action is necessary to:
(a) comply with legal obligations or legal processes served;
(b) protect and defend the rights or property of enjoyistanbul; or
(c) act in urgent circumstances to protect the personal safety of enjoyistanbul employees, agents, users, or the public.

Security of Your Personal Information

enjoyistanbul uses a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer servers located in controlled facilities with limited access.

When transmitting sensitive personal information, such as credit card numbers, over the Internet, we protect it using encryption methods such as Secure Socket Layer (SSL). We do not store your credit card information in our systems in any way. Credit card data is encrypted using special cryptographic methods and transmitted to the relevant bank.

Changes to This Privacy Notice

We may update this Privacy Notice at any time. Changes become effective when published on the website under the Privacy and Security section. We recommend reviewing this notice periodically to stay informed about how we protect your personal information. Continued use of the service constitutes acceptance of this Privacy Notice and any updates.


Security Notice

enjoyistanbul allows you to set information such as access passwords. If you forget your password, a password reset link will be sent to the email address you provided during registration.

In sections where confidential information is requested, SSL (Secure Socket Layer) technology is used to prevent your information from being accessed by third parties.

All stages of credit card transactions on our Site are secured.

Site-Visitor Communication Security

On the order pages of our Site, communication between the Site and the visitor is conducted in accordance with SSL standards. This standard is widely used and trusted even on high-traffic websites.

You can verify this secure communication method by checking that the address bar displays “https://” instead of “http://” and by looking for the padlock icon in your browser.

Site-Bank Communication Security

The security of transferring credit card information from the Site to the bank is ensured at the maximum level provided by the bank. In addition to many other security components, the CVV2/CVC2 code is used on our Site as a precaution against fraudulent transactions with stolen cards or card information.

On-Site Data Security

In transactions conducted in a secure environment, no person, institution, or organization other than you and the bank issuing your credit card can access your information. The credit card transaction page transmits card information directly to the bank’s POS system and notifies the customer of the transaction result. Credit card information is not transmitted via email or similar methods. It is not possible for us to access credit card information transmitted as a result of online transactions.


Cookie Policy

When you visit websites, you often see warnings such as “Accept and Close Cookie Usage Policy.” What are these warnings for? What are cookies? What are they used for? Below, we provide information on this subject.

What Is a Cookie?

A cookie is a small text file sent by a website to your browser and stored there in order to remember your visit.

Why Do We Use Cookies?

Cookies are generally used to make your website experience easier, more personalized, and more efficient.

For example, if you select the “remember me” option when logging in, cookies store this information so that you do not have to log in again on your next visit. They can also remember your language preference, country selection, and other personal settings.

Types of Cookies

First-Party and Third-Party Cookies: Our services may include both first-party and third-party identification cookies.

Persistent Cookies: These remain on the user’s device for the duration specified in the cookie and are activated each time the user visits the website that created the cookie.

Session Cookies: These allow website operators to link a user’s actions during a browser session. A browser session starts when a user opens a browser window and ends when it is closed. Session cookies are temporary and deleted once you close your browser.

Social Media Cookies: These are set by social media services integrated into our website to enable you to share content, log in to our services, and deliver relevant advertisements and content.

Which Cookies Do We Use and Why?

On http://www.enjoyistanbul.com, we may use various types of cookies, including Necessary, Functional, Application, Performance, Targeting, and Social Media cookies.

If the information obtained through cookies qualifies as personal data, the Privacy Policy complements and applies together with this Cookie Policy.

Functional Cookies

  • psid: Session variable for site users

  • l: Indicates whether the customer is logged in

  • abh: Indicates whether login to the admin panel has occurred

  • dc2u: Caches site language and currency preferences

Application Cookies

  • popup: Tracks whether the popup banner has been shown

  • Cerez Mesaji: Tracks whether the cookie message has been shown

  • viewStyle: Stores the preferred product listing display format

Other Cookies

  • __zlcmid: Zopim Live Support variable

  • _ga: Google Analytics device information for Google Tag Manager applications

  • _gid: User identification

  • _gat: Used to reduce Analytics request rate

  • __tawkuuid: Tawk Live Support variable

  • TawkConnectionTime: Tawk connection variable

How Can You Change Your Cookie Preferences?

You may choose not to allow cookies. Most browsers allow you to manage cookies in a way that suits you. In some browsers, you can manage cookies on a site-by-site basis for more detailed privacy control and block cookies from sites you do not trust.

You can access cookie settings for your browser via the following links:

  • Google Chrome

  • Internet Explorer

  • Mozilla Firefox

  • Safari (Desktop)

  • Safari (Mobile)

  • Android Browser

  • Opera

  • Opera Mobile

For other browsers, please refer to the documentation provided by your browser manufacturer.

Privacy

Your credit card & personal information will NOT be accessible to unauthorized users. We do NOT sell or share your information to unauthorized users without your permission. Unauthorized personnel are restricted from accessing your information. 

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