Is your stock limited to the stock listed on your website?
No, we have larger stock in store. In case you can not find the item you're seeking, please feel free to ask for it.
What will the procedure be when I make a request?
Most of the our stock is handmade, so we may need to check availabilty when we get your request. As soon as you make a request, a confirmation e-mail will be sent to you. We will first check the availability of the requested item(s) in our current stock. If available, you will get a payment request including shipping. After payment is made, your item will be shipped with the delivery service that you have chosen. If you prefer the money transfer option, we will ship the items as soon as the payment arrives in our account.
Can I cancel or delay my order?
Yes, you can cancel during the 24 hours prior to shipping.
Is my signature required upon the delivery of my order?
Yes, a signature will be required when your order arrives at its destination.
Can I return my order?
For further questions please write to this address: firstname.lastname@example.org